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FAQS
Frequently Asked Question
About Zolo
What is Zolo?
Which cities does Zolo operate in?
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Zolo Properties
What type of properties are their at Zolo?
How is Zolo Select property different from Zolo Standard property?
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Schedule Visit
Can I visit the room before renting it?
How can I schedule a visit to different properties?
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Amenities & Services
What is included in my rent and what is not?
What all amenities do I get at Zolo?
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Stay related
Are pets allowed in Zolo?
Can I bring my guests to Zolo?
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Become a partner
There is no Zolo in my city currently When will you expand here?
I own a property which could be perfect for Zolo. How can I reach you?
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Contact Us
I have more queries Who can I talk to at Zolo?
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Booking Process & Onboarding
How can I book my accommodation with Zolo?
What happens after I book a room?
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Pre Booking
What is pre booking?
What happens after I prebook a room?
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Pricing & Payments
Is there any deposit that I have to pay, if yes how much?
Why & when do I have to pay deposit?
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Check out & Refunds
what is the duration of notice period?
What is the check out process at Zolo?
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Others
Can I internally transfer from one Zolo property to another Zolo properties?
What is the Theft and Damage Policy at Zolo?
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Claims Process
Claims Process for Zolo Wellness Membership Program
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Zolo - Hotboxes
Is the subscription - prepaid or postpaid ?
Can I subscribe in the middle of the month ?
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Food Subscriptions
If I want to continue/discontinue the subscription for the next month, how do I subscribe/unsubscribe ?
Is the food serving limited or unlimited ?
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Laptop Tray Table
Is it sturdy?
Can it be used on bed?
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Corporate Office
No. 1190, 22nd Cross,
HSR Layout, Sector 3
Bangalore, Karnataka
India - 560102
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