Zolo tries to help its customers in every possible way, no matter what’s your requirement we are here for you 24*7. Move-in requests can be canceled via Zolo App/Website. Canceling the move-in request doesn't mean that your money will be refunded. Please note that it will only get refunded if the booking is not confirmed from our end. Post this if you still, face any problem you are most welcome to call us at 88 8451 8010.