What is the process of requesting for a new tiffin box?

Step 1 : Raise a ticket (Go to ticket section and select > Food - related >> Tiffin box related concerns >> Request for a new tifiin box)

Step 2 : Customer support will get in touch with you and confirm the loss of tiffin box and inform about the penalty charges

Step 3 : Post confirmation, a new box will be allocated to you