What happens after I book a room?

After your booking is confirmed and a bed is allocated to you by Zolo then, you have to visit the property for your KYC (Know Your Customer) details.

KYC details comprise of following documents:-

• One original I.D. proof 
• Passport size photo
• Permanent Address proof
• Current address proof
• Bank details
• Email address
• Contact number
• Professional details
• Emergency contact number
• Family details

After your KYC is completed, the caretaker of the property will assist you with the on-boarding process and then you can shift in the booked room.